Locating and Installing Your Download

When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer.

Chrome

Chrome

  1. A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. Alternatively you can click ‘Show all downloads…’ to view the list of all recently downloaded files
    Chrome Download Bar
  2. If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines Chrome Bars located on the right of the address bar
  3. Select 'Downloads' from the menu and the list of recently downloaded files will open
  4. From this list you can also install the download by clicking on the file name
  5. To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page
  6. The folder that contains your download will now be open
Mozilla Firefox

Firefox

  1. Click the down arrow Down Arrow in the top right of the browser
  2. Windows Users - Click the small image of the folder Firefox Folder  next to your download
    Mac Users - Click the small image of the magnifying glass Magnifying Glass  next to your download
  3. The folder that contains your download will now be open
IE

Internet Explorer

  1. Click the gear wheel Gear Wheel in the top right of the browser
  2. Select 'View downloads' from the menu
  3. Select 'Location' next to your download
  4. The folder that contains your download will now be open
Safari

Safari

  1. Mac Users - Click the down arrow Down Arrow  in the top right of the browser
    Windows Users - Click the gear wheel Gear Wheel  in the top right of the browser
  2. Click the small image of the magnifying glass Magnifying Glass next to your download
  3. The folder that contains your download will now be open
Edge

Edge

  1. A white bar will appear at the bottom of your browser window which will contain
    your download. Once the download is complete click 'Run' to begin the installation or
    click ‘View downloads…’ to view the list of all recently downloaded files.
    Edge Download Bar 
  2. If the white bar is not visible you can also access the list of recently downloaded files by
    clicking the 3 small horizontal lines Edge Bars located in the top right of the browser
  3. Click the down arrow icon Edge Download Arrow to access the Downloads menu, from this list you can install
    the download by clicking on the file name
  4. Alternatively, click 'Open folder' to open the folder on your computer that contains
    your downloaded files
  5. You can then begin the installation of your download by double clicking your downloaded file