ARTICLE

The automation maturity index

We asked IT leaders across Europe about how they’re using digital and automation technology to better manage information – from digital document management to advanced hyperautomation. Discover how you’re tracking against your peers for adoption of the most accessible and advanced information management capabilities.
The automation maturity index

What does maturity mean?

If we apply the technology adoption lifecycle framework to the digital maturity data, we get the following categories:

  • 1. Innovators

    Implemented hyperautomation? You’re at the forefront of innovation already.

  • 2. Early Adopters

    When a technology is still relatively uncommon, it’s the preserve of early adopters.

  • 3. Early Majority

    This is when a technology starts to gain traction. We might expect to see a third of respondents at this level.

  • 4. Late Majority

    In this category, we find the most commonly adopted basic capabilities, such as automatic access rights and storage timeframes.

  • 5. Laggards

    Not started yet? Your organisation could opt for low-hanging fruit that’s already commonly in use, such as the automatic access rights mentioned above.

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