Customer Communications and Document Production Automation Solutions
Canon’s Customer Communications and Document Production Automation Solutions
Customer Communications
Deliver personalised multichannel communications to differentiate and provide an enhanced customer experience.
Document Production Automation
Improve productivity and governance of data-driven communications and business critical documentation, whilst enabling digital transformation and reducing costs.
Document Composition and Delivery
A cost-effective, secure solution to enable digital transformation and automation for statements, invoices, letters, invitations and forms.
Increase productivity and customer satisfaction with automated document workflows
Customer Communications
Enable an exceptional, personalised customer experience with rapid, consistent omnichannel customer communications. Accelerate time-to-market for messages and improve productivity for business users.
Document Production Automation
Streamline workflows and reduce manual processes with automatic detection and resolution of production errors, whilst enabling digital transformation and achieving a business cost reduction.
Document Composition and Delivery
Produce and deliver personalised, easy-to-understand communications in multiple channels, enable digital transformation and business process automation for invoices, statements, letters and forms.
The benefits of Customer Communications and Document Production Automation
Our solutions help you optimise efficiency, ensure GDPR compliance and improve customer experience through a selection of enhanced capabilities.
Drive Productivity
Bridge the gap between paper and digital documents, accelerating digital transformation and eliminating manual tasks through process automation of document production.
Reduce Costs
Unlock operational cost savings by automating repetitive manual tasks with document creation and variable data production.
Enhance Customer Experience
Differentiate through exceptional, personalised customer experience by delivering omnichannel communications and speed up time to market by automating customer journey management.
Effectively Manage Regulatory Information
Ensure your communications are compliant thorough sharing, routing, approving and tracking documents and changes with a full audit trail, enabling control over your communications to mitigate risk.
Related Software
Explore related business process management software solutions that can help you increase productivity, efficiency and security, and progress your digital transformation journey.
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Quadient Inspire
Create, manage and deliver seamless customer communications across all channels. -
Objectif Lune OL Connect
Optimise your customer experience by automating your business communications. -
uniFLOW sysHUB
Consolidate your key processes and applications into a single automated workflow. -
Compart DocBridge
Flexible and scalable, this suite helps to manage, optimise, validate and distribute document output.
Related Solutions
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Explore Digital Transformation Services
Explore Further
Enhancing Customer Communications with a Total Experience Model
Discover how a total experience model enhances customer communications by integrating customer, user, and employee experiences. Learn practical steps for businesses.
Transforming Customer Experience & Operational Excellence in the New Normal
Catch up with our webinar.
Transforming operations: How to adapt fast in the new normal
Learn how to drive efficient, transparent, compliant business processes.
Optimising Communications in the Age of the Customer
Transform your technical and tactical approach to customer experience.