Tips for cleaning and disinfecting your Canon camera, lenses and video equipment

• Wear disposable gloves when cleaning or disinfecting surfaces
• Turn the device off, remove the battery and unplug before cleaning commences
• Moisten a soft clean cloth with a mix of 70% to 80% diluted ethanol or isopropyl alcohol to help sanitize and clean your Canon products. Lint-free or microfiber cloths are recommended
• Do not use your diluted ethanol or isopropyl alcohol to clean image sensors or coated lens surfaces
• Take care to prevent moisture from entering inside the device or between gaps around the control panel or buttons
• Do not spray harsh cleaning liquids directly onto your device - Instead, spray the cleaning agent onto a lint-free or microfiber cloth and then wipe the exterior surfaces
• Avoid using ammonia-based cleaners on lenses or filters. Ammonia could cause fogging with acrylic, styrene and some coatings
• Disinfectant entering the product may result in extensive damage or failure due to corrosion
• When cleaning a touch-screen or control panel, carefully wipe from top to bottom and in one direction
• Ensure hard surfaces have air-dried before turning the device on after cleaning
• Discard gloves and wash hands afterwards

As a measure to disinfect your equipment, we suggest using alcohol to clean the exterior of camera bodies, lenses and video equipment, especially areas that are frequently touched, such as grips, dials, buttons or touch screens. In addition, do not use ethanol to clean image sensors or lens surfaces that have coating applied to them. As is mentioned in the Canon user manuals, do not use cleaners that contain organic solvents, such as paint thinner or benzine to clean cameras and lenses, as it could cause a fire or harm health.

This advice describes standard sanitisation as a measure to prevent possible infection but is not recommended as the usual cleaning method for the purpose of product maintenance. Please note, alcohol for sterilisation commonly contain ethanol or isopropyl. As an alternative, the use of household bacterial wipes containing 60% alcohol or higher can also be highly effective. As with washing hands or using a hand sanitiser, cleaning cameras, printers or video equipment should be a regular occurrence, however, care taken during the cleaning process is a pre-requisite.

Tips for cleaning and disinfecting your Canon printer or scanner

• To sanitise your Canon printer or scanner, clean all parts touched with the hands such as exterior operation panels and buttons, touch screen, scanner cover and platen glass
• Turn the device off and unplug it from the power source (remove battery for mobile printers) before cleaning. Wait until surfaces are dry before powering the device back on
• Use a pre-moistened cloth or wet a soft cloth with 70% to 80% diluted ethanol or isopropyl alcohol to help sanitise and clean your printer or scanner
• Refrain from spraying cleaning agent directly on the product. Instead, spray the cleaning agent onto a lint-free or microfiber cloth and then wipe the exterior surfaces
• Use glass cleaner only on the platen glass surface, then wipe with a lint-free cloth
• Do not use cleaners which contain harsh solvents, such as paint thinners or benzene to clean Canon printers or scanners

For more information about Canon’s check & clean service please visit: www.canon-europe.com/pro/services

Disclaimer:

Depending on the type of alcohol or wiping method used, the printer exterior may be discoloured or lose colour, however, the printer function will not be affected.
These cleaning guidelines do not guarantee effectiveness against coronavirus. The effectiveness of alcohol-based cleaners should be checked with the manufacturer of the cleaner.