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My Canon
Products
Cameras
Our mirrorless cameras are easy to carry and distil the best of Canon technologies into a compact body with interchangeable lenses.
Our EOS range of DSLR cameras offers superb image quality, whatever your level of expertise.
Portable, all-in one PowerShot and IXUS cameras ranging from expert creative compacts to superzooms and easy point and shoot options.
Shoot and print on the go with a 2-in-1 pocket-sized camera and printer.
Discover all our vlogging cameras including the best Canon cameras to use for making YouTube videos. Visit our website for our vlogging cameras range.
Lenses
Mirrorless RF and RF-S lenses with unique capabilities for EOS R.
EF and EF-S lenses offering a blend of excellent image quality, flexibility and speed.
Shoot exceptional quality professional video and still images with the range of hybrid zoom and prime lenses.
Large format cine-style lenses with superb build and features to meet film production requirements.
Premium 4K optical quality lenses for high-end broadcasting and unrivalled performance.
Printers
Functional and stylish home photo printers and all-in-ones delivering quality results.
Seeking the best printer for your business? Hit your productivity targets with inkjet and laser printers that are a perfect fit for any workspace – including home offices.
Enjoy high quality performance, low cost prints and ultimate convenience with the PIXMA G series of refillable ink tank printers.
Take complete creative control of your images with PIXMA and imagePROGRAF PRO professional photo printers.
Use Canon consumables to ensure optimum performance and superb quality with every print.
Ink, Toner, Paper
Genuine Canon ink, toner and paper are designed to work in perfect harmony with your Canon printer.
Find the right Canon photo paper for your needs.
Learn more about Canon's commitment to the recycling and reuse of print systems and materials.
Video Cameras
Create and share beautiful 4K/HD movies.
Experience the ultimate in image quality.
Compact, lightweight and versatile videos cameras ideal for a host of specialist applications.
The freedom to tell your story.
Other Products
With Image Stabilizer for nature, travel and sport.
Versatile speaker lamp with premium machined aluminium design
Stylish and practical hand held, desktop, scientific and printing ranges.
Photo, document and large format for business and home.
Red laser pointers with presentation functions.
Business Products
High quality printers and faxes for your business.
Scanners for digitalisation and storage.
Powerful and discrete security and CCTV cameras.
Find consumables for your business printer.
APPS & SOFTWARE
Apps
Connect your camera to your Apple or Android device for firmware updates, remote shooting or to easily download your photos.
Open up the world of Wi-Fi connectivity and revolutionise the way you print, copy and scan.
Seamlessly upload all your images and movies to image.canon and access them from the app and any compatible web browser.
From easy craft ideas to origami-style 3D models – bring the paper fun into your daily life and add a personal touch to your creations with the editing function.
Software
Process RAW image files from your camera with this dedicated Canon editing software.
Get creative with your printer and customise your paper creations.
Remote control your EOS camera and transfer your photo and video files easily.
Combine documents such as PDFs and image files onto one page on your Windows computer before printing.
Turn your Canon camera into a webcam to experience professional image quality during your video conferences.
Get Inspired
Stories
Interviews and inspirational stories from passionate people
Capture the changing colours of autumn
Reveal the hidden candid moments of urban life
Capture the unique character of your subject in a portrait photo
Capture and print the moments you want to cherish forever
Tips & Techniques
Try a new creative technique, or improve your results
Tell your story with a movie
Master the photo light anytime, anywhere
Share your passions with vlogging
Find light in darkness
Get Involved
From photography and filmmaking to printing and craft, get involved to learn, create and collaborate with Canon.
Take a look at our previous collaborations and see how getting involved can get you ahead.
News & Events
News
Discover how Canon’s PTZ cameras, hardware controllers and apps can transform your remote, multi-camera setups.
Firmware updates unlock new features and boost performance in Canon's pro mirrorless cameras, including 400MP resolution in the EOS R5 and more.
The Best Feature Documentary category of the 2020 Oscar nominations was particularly dominated by productions filmed with Canon kit.
Great autofocus and low-light performance, 40fps, pro video features – six ways the full-frame hybrid EOS R8 can widen your creative horizons.
Events
The world's largest exhibition for AV and systems integration professionals.
We are bringing the latest innovation to this year’s International Broadcasting Convention, one of the world’s biggest media and technology shows.
Advance your career and take the next step to becoming a pro photographer with the Canon Student Development Programme
Support
Downloads & Help
Download drivers for your Canon product.
Download software for your Canon product.
Download a user manual for your Canon product.
Download firmware for your Canon product.
Browse our frequently asked questions.
Contact Support
Find contact numbers or product support.
Send your Canon product for service or repair.
Expert services to keep your equipment working perfectly.
Canon Professional Services
Here you’ll find answers to a wide range of frequently asked questions about Canon Professional Services.
CPS members can find the right contact for each country and get through to the experts who can help you.
Expert services to keep your equipment working perfectly, enhance its imaging performance or repair it.
Business Support
Official Store
FAQ ID: 8200560600
Release date: 28 September 2009
Try turning the power back on, and resume shooting or playback. If this message continues to display, contact your Canon Customer Support Help Desk as there may be a problem with the lens.