FAQ ID: 8200279200
Release date: 26 August 2008
When printing documents from a Macintosh, if the printing stops halfway or the documents cannot be printed for some reason, these data may be temporarily stored on the computer as documents in the print queue.
If there are documents in the print queue in the Macintosh, there are cases where new documents added to the print queue cannot be printed.In that case, you need to delete the documents in the print queue, and then print again.
Follow the procedures below to print the documents again after having deleted the documents in the print queue.
1. From [Apple menu] (
) of [Menu bar], select
[System Preferences].
2. The following screen appears, so click [Print & Fax].
3. The following screen appears.
Select your printer.
Click [Print Queue].
4. The following screen appears.
In the [Status] column, select the document in the print queue that is displayed as [Hold].
Click [Delete].
5. Confirm that the document in the print queue has been deleted.
6. Print the document again.