Locating and Installing Your Download
When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer.
Chrome
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A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. Alternatively you can click ‘Show all downloads…’ to view the list of all recently downloaded files
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If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines
located on the right of the address bar -
Select 'Downloads' from the menu and the list of recently downloaded files will open
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From this list you can also install the download by clicking on the file name
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To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page
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The folder that contains your download will now be open
Firefox
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Click the down arrow
in the top right of the browser -
Windows Users - Click the small image of the folder
next to your download -
Mac Users - Click the small image of the magnifying glass
next to your download -
The folder that contains your download will now be open
Internet Explorer
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Click the gear wheel
in the top right of the browser -
Select 'View downloads' from the menu
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Select 'Location' next to your download
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The folder that contains your download will now be open
Safari
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Mac Users - Click the down arrow
in the top right of the browser -
Windows Users - Click the gear wheel
in the top right of the browser -
Click the small image of the magnifying glass
next to your download -
The folder that contains your download will now be open
Edge
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A white bar will appear at the bottom of your browser window which will contain your download. Once the download is complete click 'Run' to begin the installation or click ‘View downloads…’ to view the list of all recently downloaded files.
-
If the white bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines
located in the top right of the browser -
Click the down arrow icon
to access the Downloads menu, from this list you can install the download by clicking on the file name -
Alternatively, click 'Open folder' to open the folder on your computer that contains your downloaded files
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You can then begin the installation of your download by double clicking your downloaded file
Adobe Acrobat
If you require Adobe Reader to view a PDF, please download the latest version